Common Income Tax Return Filing Errors and Their Solutions

Introduction

Filing income tax returns (ITR) can sometimes be a complex process, leading to various errors that taxpayers might encounter. The following guide addresses common issues faced with ITR forms, particularly ITR-1, ITR-2, ITR-3, ITR-4, ITR-5, ITR-6, and ITR-7, along with suggested resolutions.

ITR-1 Common Errors and Resolutions

Q.1: Error Message - ‘SOMETHING WENT WRONG’

Resolution:

Update your profile completely and begin a new filing in Online mode.
Alternatively, edit and update your Area/City/Locality under contact details, confirm the changes, and attempt filing the ITR using the draft file, either Online or Offline.

Q.2: Variations in Total Tax Liability

Resolution:

Clear cookies and cache from your browser and then proceed with a new Online filing.

Q.3: E-Verifying Issue - Submit Button Not Working

Resolution:

Clear cookies and cache, then start new filing in Online mode.

Q.4: Gross Salary Discrepancy with TDS

Resolution:

If TDS exceeds the stated salary, disclose the accurate salary and TDS deducted, followed by filing the ITR.

Q.5: Intermediary City Length Error

Resolution:

Update your profile completely and initiate a new filing in Online mode. Alternatively, edit the Area/City/Locality under contact details and confirm the changes before attempting ITR filing.

Q.6: Schema Error Occurred

Resolution:

Update your profile completely and begin a new filing in Online mode.
Alternatively, adjust your Area/City/Locality in contact details and confirm.

Q.7: Unable to Access Tax Paid and Tax Liability Section

Resolution:

Clear cookies and cache from your browser and then proceed with a new Online filing.

ITR-2 Common Errors and Resolutions

Q.1: Submit Button Not Functional

Resolution:

Update your profile completely, then start a new filing in Online mode, or edit the Area/City/Locality under contact details.

Q.2: General Error Message

Resolution:

Update your profile completely and try filing again in Online mode.

Q.3: Missing Key Error for Carried Forward Loss

Resolution:

Remove the (0) Zero value where CFL is inapplicable.

Q.4: TDS on Salary Claim Condition

Resolution:

Ensure to disclose salary income under the salary schedule if TDS on salary income is claimed.

Q.5: TDS Exceeds Salary Income

Resolution:

Ensure TDS does not exceed the salary income reported in the salary schedule; enter details as per Form 16/26AS.

Q.6: Mandatory Last Name Error

Resolution:

Start new filing in Online mode or download the latest prefill JSON to file in Offline mode.

Q.7: Section 54B Availability Issue

Resolution:

Section 54B allows capital gain utilization within 2 years from the AY of sale, unlike other sections with a 3-year allowance.

Q.8: Incomplete TDS for Quarters

Resolution:

Download the latest prefill JSON from the portal or manually fill TDS information.

ITR-3 Common Errors and Resolutions

Q.1: Technical Error - Unable to Process Request

Resolution:

Avoid using special characters and double spaces during the form filling process.

Q.2: Another Schema Submission Error

Resolution:

Download the latest utility from the portal and try again, or start new filing in Online mode.

Q.3: New Tax Regime Compliance

Resolution:

Enter details from the previous year's Form 10 IE in Part A General of the ITR.

Q.4: Inconsistency in Schedule BP and Schedule EI

Resolution:

Remove zero values under gross agricultural items in Schedule EI, then file the ITR.

Q.5: Bad Request Error

Resolution:

Avoid special characters and double spaces; refrain from copying and pasting content in the form.

Q.6: Mismatch in Capital Gain Reporting

Resolution:

Ensure quarterly breakups in the capital gain income align with the total reported in Schedule BFLA.

ITR-4 Common Errors and Resolutions

Q.1: Validation Button Malfunction

Resolution:

Clear cookies and cache and start a new filing in Online mode.

Q.2: General Technical Error

Resolution:

Avoid special characters and double spaces when filling the form.

Q.3: Submission Schema Error

Resolution:

Update your profile before starting new filing in Online mode.

Q.4: Another General Error

Resolution:

Start new filing in Online mode once your profile is updated.

Q.5: Length Error in Intermediary City

Resolution:

Update your profile completely before starting a new filing in Online mode.

ITR-5 Common Errors and Resolutions

Q.1: Access Denied Error

Resolution:

Clear cookies and cache, then initiate a new filing in Online mode.

Q.2: Invalid Hash Value

Resolution:

Follow the outlined steps to avoid hash value issues in JSON/XML generated from Excel utilities.

Q.3: Submission Schema Error

Resolution:

Download the latest utility from the portal for Offline filing or start new filing in Online mode.

Q.4: Error with AY 2021-22

Resolution:

Use the latest offline utility for fresh filing, clearing history and cookies from the browser.

Q.5: Match Required in Schedule BP

Resolution:

Ensure that amounts in Schedule BP match accordingly.

Q.6: Current Year Losses Not Matching

Resolution:

Ensure that unabsorbed depreciation is entered correctly under Schedule UD for belated returns.

Q.7: Error linked to Section 115BAD

Resolution:

Form 10IF must be filed for opting for taxation under the New Tax Regime.

Q.8: Another General Error

Resolution:

Refresh filing using the latest offline utility and provide necessary details for further assistance.

ITR-6 Common Errors and Resolutions

Q.1: Invalid Hash Value

Resolution:

Follow steps for enabling .NET Framework and generating XML.

Q.2: Schedule MAT Minimum Limit

Resolution:

Ensure Schedule MAT entries meet the minimum requirements specified.

Q.3: Error in Schedule 112A Filing

Resolution:

Follow provided instructions to fill schedules correctly.

Q.4: Issue with Section 115BA/115BAA/115BAB

Resolution:

File Form 10IB/10IC/10ID for first-time taxation under the respective sections.

Q.5: Mandatory Zip Code Requirement

Resolution:

Enter a valid zip code or input "XXXXXX" if unavailable.

Q.6: Name Mismatch with PAN

Resolution:

Verify the name in your profile aligns with the PAN database.

ITR-7 Common Errors and Resolutions

Q.1: Session Expiration

Resolution:

Clear history and cookie caches and attempt filing again.

Q.2: Null Caught Error Description

Resolution:

Use the latest departmental utility for return filing.

Q.3: Submission Schema Error

Resolution:

Download the latest utility from the portal for Offline filing or start new Online filing.

Q.4: Schedule IE-1 Input Required

Resolution:

Accurately enter amounts in the respective schedule and file ITR.

Q.5: Upload Level Requirement for ITR Submission

Resolution:

For ITR-7, select 'No' under 44AB applicability during JSON upload if applicable.

Q.6: Revenue Application Source Verification

Resolution:

Ensure that income applied during the year stems from the correct source derived in that year before submitting the return.